I was looking around for that 10" wide Wusthof chef's knife
recommended here and ended up at one of those websites that shows the
various vendors of the item being sought. In this case, Kitchen
Universe was listed along with Amazon, and their price for what
clearly said "wide" body knife on this page was lower than Amazon's,
so I surfed over there to see about ordering it. To make a long story
short, I ordered the knife, and then when I read the order
confirmation, I noticed that the word "wide" was nowhere in the
product description, so I immediately replied to the email (it was the
same address as listed on the Kitchen Universe website) and told them
to cancel the order (and included [cancel this order] in the subject
header). No reply, so I sent a followup to remind them to cancel the
order, and still no reply. The payment went through on my credit
card, and I was furious. On top of that, they sent me a shipping
confirmation 6 days later telling me that the knife had shipped and
that I now could not change the order. Well, this was even more
infuriating because they were not answering their telephone either, so
now I have a written complaint in to my credit card along with a
screen capture of the website that caused all these problems plus
copies of the emails I sent. So, I recommend that no one buy anything
from Kitchen Universe because they are a fraudulent business.