"Greg Esres" > wrote in message
...
> <<Would it be safe to assume that you have contacted the company about
> these
> issues, and followed up relentlessly until you got an answer you were
> satisfied with? >>
>
> I pointed out the issues to a customer service representative, but I'm
> not sure he took my concerns seriously.
>


You probably need to talk to someone other than a customer service
representative, who knows as much about their web tech issues as I know
about designing cruise missile guidance systems: Absolutely nothing.