Dave Smith > wrote:
> Mark Thorson wrote:
>
> > As I stood there and learned more of the story,
> > it appeared the older woman was trying to return
> > a watch battery. She had the original packaging
> > for the battery, and the watch that the battery
> > was put into, but the problem was that the battery
> > was inside the watch. Nobody knew how to get the
> > battery out of the watch, and the clerk didn't want
> > to give a refund without getting the battery back.
>
> Stores are usually reluctant to give refunds on
> batteries...... period. How are they to know that is the
> battery they sold her and not the old one that she was
> replacing?

Even if it was the new battery, *someone* knew how to get it into the watch.
They should certainly have been able to get it out again.

Jill