jmcquown wrote:

> Dave Smith > wrote:
> > Mark Thorson wrote:
> >
> > > As I stood there and learned more of the story,
> > > it appeared the older woman was trying to return
> > > a watch battery. She had the original packaging
> > > for the battery, and the watch that the battery
> > > was put into, but the problem was that the battery
> > > was inside the watch. Nobody knew how to get the
> > > battery out of the watch, and the clerk didn't want
> > > to give a refund without getting the battery back.
> >
> > Stores are usually reluctant to give refunds on
> > batteries...... period. How are they to know that is the
> > battery they sold her and not the old one that she was
> > replacing?
>
> Even if it was the new battery, *someone* knew how to get it into the watch.
> They should certainly have been able to get it out again.

Someone might, but perhaps not a cashier. Some watches are not easy to open.