"Virginia Tadrzynski" > wrote in message
...
>
> "Andy" <q> wrote in message ...
>> Bennigan's closes and files for bankruptcy.
>>
>> The talking heads reported this morning that Bennigans and "Steak & Ale.
>> another of their restaurants have closed.
>>
>> http://tinyurl.com/6f95k3
>>
>> I ate at Bennigans maybe twice. Nice enough place as I remember.
>>
>> Andy
>
> Couldn't have happened to a 'nicer' place. All the derogatory comments
> here, esp. the 'meat/meet market' one I'll second for around here (the
> closest is in Allentown). Took the hoarde there once (hub, all four kids
> and eldest's significant other - 7 in total). Waitress took order then
> 'forgot' to turn it in. Motioned to another waitress who got the manager
> who hunted down the other waitress to retrieve the order. Eldest daughter
> ordered a veggie burger, came out as a rare hamburger, original waitress
> went 'my bad, but no problem, you'll eat it right?'......Wrong, toots, she
> WON'T eat it, get us what she ordered. DIL wanted a swiss burger (she
> loves mushrooms), her's came without mushrooms....HELLO! When asked about
> mushrooms the same slack assed waitress went in the back, came back with a
> can opener, a 4oz. can of mushrooms and a bowl, opened them, dumped them
> in the bowl and told her there were her mushrooms....that was it. Hub
> wanted the manager as did eldest son....manager again came over,
> apologizing, going 'we're short handed in the kitchen'......Eldest, who
> was trained in food service said the front of the house's work ethic
> should not be blamed on a shortage in kitchen staff and any reputable
> joint should be able to cover most bases if need be by either managerment
> stepping in or calling in people to cover on busy nights. Manager said
> they would 'comp' us dessert. Big whoop. When we got the tab they added
> a 22% tip to it for 'big parties'.....Then we did go ballistic.......Told
> the manager that we WOULD tip the second waitress that came over when we
> were summarily ignored by the first but not the ignorant cow who
> originally took the order.....manager said adding tip 'guaranteed' all the
> waitresses got tipped. Begrudgingly we paid the tab minus the tip and I
> contacted their corporate offices. Three weeks later I get a call from
> some little girl (that's what it sounded like on the phone) who asked 'so
> whaddaya want me to do about it?
>
> This was over a year and a half ago and we haven't set foot in the place
> since......if all the other people who were screwed, blewed and tattooed
> by that place did the same, no wonder they are bankrupt.
> -ginny


I got the same treatment at a Macaroni Grill when I met some friends there
for dinner once. Incredibly rude, almost hostile waitress. I could not
imagine what her problem was but she copped a huge attitude, gave lousy
service, threw food on the table and stalked off and when I complained to
the manager, a 20 something kid with greasy hair and pimples, I was
basically told I could go someplace else if I didn't like it and I was stuck
with her for a waitress. And the waitress gave herself a nice tip, too.
Just added it to the CC. The CC company refunded it but they could not have
cared less about the abuse of the card.

I avoide chain places when at all possible.

Paul