Matthew L. Martin wrote:
> My $140 WSM from Amazon came in on the 3rd. I unpacked it this morning
> to find that all three body sections were badly distorted. The body is
> dented and the top and base are out of round. The porcelain is flaking
> off all three pieces. There is no hope of ever getting a working
> smoker out of those pieces.
>
> A call to Weber's customer service (which didn't sound like it was
> India) took care of everything. They are shipping all three
> replacement parts via Fed-Ex. I can expect them in seven to ten days.
>
> Thanks to Weber for taking care of UPS' problem
>
> Matthew

Bummer, Matthew. I know what it's like when you're waiting for a cool new
toy and it comes pre-broken.

Jack Curry