WSM -- Major Bummer
Nathan Lau wrote:
> Matthew L. Martin wrote:
>
>>
>> While that may be true, many people report having gotten undamaged
>> WSMs deliverec by UPS. All I know is that the one I got was badly
>> damaged. I ultimately decided to have Amazon replace it. I get to ship
>> the bad one back for free and they are giving me 2 day Fed-Ex delivery
>> for the replacement, also for free.
>>
>> Kudos to Amazon for backing up what they sell.
>>
>> Kudos to Weber for backing up what others sell for them.
>>
>> Brickbats to UPS for breaking perfectly good merchandise.
>
>
> Huh, I thought you had Weber do the replacing, not Amazon. I was under
> the impression that Weber wouldn't have made you send the damaged parts
> back.
I changed my mind. There was just too much damage that I could see
before I started to assemble it. I didn't want to wait two more weeks to
find out what more might be wrong. The replacement from Amazon will be
here on Wednesday, hopefully without the "custom by crunch" treatment by
Fed-Ex.
> Now you won't have a chance to try a WSMx2 :-)
>
The only thing between me and a WSMX2 is money:-)
Matthew
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