Express Checkout
sf wrote:
> On Fri, 27 Mar 2009 10:14:21 -0400, "Nancy Young"
> > wrote:
>
>> Just a few weeks ago something happened, strangely enough
>> in the About 10 Items or Fewer line I mentioned earlier.
>>
>> I got on line and the woman in front of me became a little
>> flustered. Seems she had too many items for that line.
>> She said would you like to go in front of me? I have too
>> many items. Verbatim, I said No, stay, I'm not in a hurry.
>>
>> Suddenly this hostile cashier hissed at me, I can take you
>> over here. Uh ... okay. She says You know, Line 10 is
>> open. That's great. Was there a survey of what lines
>> were open and I failed the test? All I can think is that she
>> heard enough of the conversation with the too-many-items
>> lady to think I'd been giving her a hard time. Because this
>> cashier was ****ed off at me.
>>
> She wasn't ****ed off at you. She's seen a lot of ****ed off
> customers and knew she needed to point out an empty line - or it was
> company policy. It was probably policy.
>
> Maybe she was in a bad mood; maybe you were reading too much into what
> she said... but she did the right thing by telling you there was an
> open line.
She was opening a line for me. The other line was irrelevant.
> I would have gone to the other line - after assessing the
> travel time was worth it.
I wound up going to the line she opened for me one lane over while
she and some other woman glared at me. It was fun. I was happy
where I was and I should have told her to kiss off. Politely, of course.
nancy
|