"Dot" > wrote in
:

> Hello All,
> I'm hoping some one here can help me. I just stumbled cross this
> group and it seems close to the type of people who would know.
> I just purchased an Alfresco 30" grill that was put into a seven foot
> island. I purchased this model because the shop said it was their top
> of the line. If you are familiar with Alfresco brand it's not the one
> with the "Sear Zone" just the standard ceramic briquette one. Anyway,
> I am very disappointed. I was told that this puppy got very very hot.
> Up to 900 degrees and to always cook with the top open while on high
> or I could damage the stainless steel. Well they way hubby and I like
> our steaks is quickly burnt on the outside and rare in the middle.
> Our twenty year old Sears model cooked better than this. The problem
> is, we just can't get the grill hot enough. I've let it heat up for
> over 30 minutes on high and still when we drop the steaks on it
> doesn't give that loud familiar "HISS" we were accustomed to. We have
> checked the natural gas supply and the flames look pretty normal and
> there is no kink in the hose so we are wondering if the grill is
> defective. It's supposed to be 27,000 BTU. I've called the shop
> where we bought it and they said they were sending out a technician to
> look at it but when I called today there is no answer. I'm getting
> nervous so I found this place and was wondering if anyone had any
> ideas. The first night we cook three chicken breasts with bone in and
> it took over 50 minutes. I cooked a small fillet mignon wrapped in
> bacon last night for the suggested 4-6 minutes stated on the package
> and it was rare in the middle and hardly cooked on the outside.
> anyone here know anything about these grills. hoping hoping hoping.
> dot in distress
>

Sounds to me it may be a regulator problem. Just went through something
similar and it was a pain getting it fixed. The gas "guys" just went
through a change to a universal type valve and and has caused a lot of
problems. I was told to bleed the lines after every cook.



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StocksRus®