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Bob Muncie Bob Muncie is offline
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Default "That's not what I ordered"

Dave Smith wrote:
> aem wrote:
>> On Jun 17, 11:32 am, "The Ranger" > wrote:
>>> How would you handle a server that refused to acknowledge that the
>>> dish they
>>> set down in front of you was incorrect and not what you ordered.

>>
>> The problem is not how to get what you ordered, polite insistence
>> would accomplish that. No, the problem is how to get it ungarnished
>> with server spit. I don't think there's a sure answer to that, so
>> just leave, letting the manager know why on your way out. -aem

>
>
> Ain't it a bitch. Anyone who has worked in a restaurant or knows people
> who have knows about some of the nasty things that can happen to food
> for customers who complain.
>
> A few weeks ago took a visitor from Denmark to a local restaurant. I had
> been there once before and had a great meal. It was a huge and tasty
> hamburger served with a huge order of fresh cut fries. It was delicious.
> This time we went for dinner. I went for the hamburger, which was every
> bit as good as the one I had had there before. My wife and our guest
> ordered the special, Prime Rib roast with mashed potatoes and asparagus.
> Both asked for their meat medium. The asparagus was grilled, but just
> enough to leave grill marks. It was raw inside and tough. The meat was
> raw. My wife told me that she had considered sending it back, and that
> if she had, our guest might have felt comfortable doing that do, but she
> was afraid of what they might do to it in the kitchen.
>
>
>
>
> At any rate, getting the wrong order is bad enough. Getting the proper
> meal is going to involve more waiting. Having to argue with the server
> is a pita. I would leave.


I draw the line when I'm at an expensive restaurant. If I order a $30
steak med rare, I expect it med rare, not med ~ well. If I'd have wanted
that, I'd have bought the $4.00 steak (on sale) at the grocery, and
asked my wife to cook it.

Bob