On Wed, 17 Jun 2009 16:09:53 -0400, Dave Smith
> wrote:

>aem wrote:
>> On Jun 17, 11:32 am, "The Ranger" > wrote:
>>> How would you handle a server that refused to acknowledge that the dish they
>>> set down in front of you was incorrect and not what you ordered.
>>
>> The problem is not how to get what you ordered, polite insistence
>> would accomplish that. No, the problem is how to get it ungarnished
>> with server spit. I don't think there's a sure answer to that, so
>> just leave, letting the manager know why on your way out. -aem
>
>
>Ain't it a bitch. Anyone who has worked in a restaurant or knows people
>who have knows about some of the nasty things that can happen to food
>for customers who complain.
>
>A few weeks ago took a visitor from Denmark to a local restaurant. I had
>been there once before and had a great meal. It was a huge and tasty
>hamburger served with a huge order of fresh cut fries. It was delicious.
>This time we went for dinner. I went for the hamburger, which was every
>bit as good as the one I had had there before. My wife and our guest
>ordered the special, Prime Rib roast with mashed potatoes and asparagus.
>Both asked for their meat medium. The asparagus was grilled, but just
>enough to leave grill marks. It was raw inside and tough. The meat was
>raw. My wife told me that she had considered sending it back, and that
>if she had, our guest might have felt comfortable doing that do, but she
>was afraid of what they might do to it in the kitchen.
>
>
I doubt there would have been a problem. It's easy enough to throw
the meat back on the grill for a minute to cook it a little more.
It's harder to undo overcooking.
>
>
>At any rate, getting the wrong order is bad enough. Getting the proper
>meal is going to involve more waiting. Having to argue with the server
>is a pita. I would leave.

Where do you people eat that there's so many problems with service???

--
I love cooking with wine.
Sometimes I even put it in the food.