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[email protected] abuse@foodforu.ca is offline
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Default "That's not what I ordered"

On Wed, 17 Jun 2009 17:13:17 -0700, sf > wrote:

>On Wed, 17 Jun 2009 16:09:53 -0400, Dave Smith
> wrote:
>
>>aem wrote:
>>> On Jun 17, 11:32 am, "The Ranger" > wrote:
>>>> How would you handle a server that refused to acknowledge that the dish they
>>>> set down in front of you was incorrect and not what you ordered.
>>>
>>> The problem is not how to get what you ordered, polite insistence
>>> would accomplish that. No, the problem is how to get it ungarnished
>>> with server spit. I don't think there's a sure answer to that, so
>>> just leave, letting the manager know why on your way out. -aem

>>
>>
>>Ain't it a bitch. Anyone who has worked in a restaurant or knows people
>>who have knows about some of the nasty things that can happen to food
>>for customers who complain.
>>
>>A few weeks ago took a visitor from Denmark to a local restaurant. I had
>>been there once before and had a great meal. It was a huge and tasty
>>hamburger served with a huge order of fresh cut fries. It was delicious.
>>This time we went for dinner. I went for the hamburger, which was every
>>bit as good as the one I had had there before. My wife and our guest
>>ordered the special, Prime Rib roast with mashed potatoes and asparagus.
>>Both asked for their meat medium. The asparagus was grilled, but just
>>enough to leave grill marks. It was raw inside and tough. The meat was
>>raw. My wife told me that she had considered sending it back, and that
>>if she had, our guest might have felt comfortable doing that do, but she
>>was afraid of what they might do to it in the kitchen.
>>
>>

>I doubt there would have been a problem. It's easy enough to throw
>the meat back on the grill for a minute to cook it a little more.
>It's harder to undo overcooking.
>>
>>
>>At any rate, getting the wrong order is bad enough. Getting the proper
>>meal is going to involve more waiting. Having to argue with the server
>>is a pita. I would leave.

>
>Where do you people eat that there's so many problems with service???


Longhorn