"Ed Pawlowski" wrote:
>
>"The Cook" > wrote in message
>> As I told Jean in an earlier thread, make sure that you know where you
>> can get reliable service. The greatest appliance is not worth s**t if
>> it breaks and you can't get it repaired for 2 weeks.
>
>Very true. Local dealers often provide the best service and prices are good
>these days since most belong to buyer's co-ops. I don't trust the big box
>stores for service.

I have my GE Profile fridge since 08/31/97, it has never needed
service... but if ever it needed service I'd have to contact GE
direct... I already had that experience with my GE Profile gas
stove... I have no complaints about the service I received but I don't
even live near where I bought those appliances (PC Richards - Long
Island - really not a small local store, but a large chain). My
experience is that regardless where one buys an appliance, after
market service is provided by the nearest manufacturer's authorized
service center. If your local dealer is an authorized service center
for the brand you choose fine but often local appliance stores are not
authorized to make repairs for all the brands they sell. I bought my
Maytag dishwasher from Sears but since I was willing to pay to have it
installed I had to arrange directly with Amana for that service... the
Amana truck arrived later that day, installed the dishwasher plus they
recommended I buy a new hose kit so I did, glad I did since it was
pointed out to me that the last people used automobile radiator hose,
was ready to burst at any moment... the kit was like $35. The Amana
guy was a disabled vet, one leg a prothesis... he took out the old
machine, brought in the new and installed it perfectly, and with no
lost motion. That was six years ago, the dishwasher has never needed
service... reminds me, I just ran it and will put away dishes
momentarily. With my GE Profile gas range (originally natural gas but
now propane) my propane supplier will service any parts that contain
gas for free, in fact they did the retrofit to propane and installed
the stove.