On Tue, 27 Apr 2010 17:55:05 -0400, blake murphy wrote:

> On Mon, 26 Apr 2010 13:05:31 -0500, Sqwertz wrote:
>
>> On Sun, 25 Apr 2010 21:19:11 -0500, Sqwertz wrote:
>>
>>> Letter sent VIA their website. Let companies know how much you love
>>> or hate their products.
>>>
>>> Product: Premium White Chocolate Baking Chips.
>>>
>>> These things are downright terrible. "Premium" my ass! There's not
>>> even any chocolate or cocoa butter in them. How can even legally
>>> call these things "chocolate"?!?!?!
>>
>> Response:
>>
>> Mr. Wertz,
>>
>> Thank you for contacting Ghirardelli Chocolate. We are sorry to
>> hear of your disappointment with the Classic White Chips you
>> purchased.
>>
>> Ghirardelli Chocolate Company has been manufacturing fine chocolates
>> for more than 150 years. We take great pride in delivering
>> world-class, premium chocolate products to the consumer -- which is
>> why we guarantee your satisfaction with what we make. We are
>> confident that your next Ghirardelli® chocolate experience will meet
>> or exceed your expectations.
>>
>> You will be sent a coupon with which you can purchase new
>> Ghirardelli product of your choosing. We hope you enjoy it.
>>
>> ----
>> "World class my ass!" (I'm surprised they even responded to a
>> message that contained profanity)
>>
>> Obviously if I buy those same classic white chips, they will not
>> exceed my expectations.
>>
>> Unfortunately that's all I can get around aropund here are the
>> Ghiradelli "chocolate" chips. Maybe I'll try their regular
>> chocolate chips after I read the label.
>>
>> -sw
>
> i think you have to give them some credit for trying to placate you even a
> little bit.

The response was condescending and further implied that I bought
chocolate.

Anyway - did you try those Zapp's Voodoo Potato Chips? I sent away
my bag last year and never tried them until just 15 minutes ago
(limited edition - only comes out once a year). These things rock!

-sw