"Charlotte L. Blackmer" wrote:
>
> In article >,
> Pennyaline > wrote:
> >On 8/12/2010 07:23, Pete C. wrote:
> >>
> >> Pennyaline wrote:
>
> (people astonishingly rude to other people who are trying to keep them
> alive)
>
> >> Like it or not, your customers are the ones who give the orders, and if
> >> you don't follow them those customers have every right to fire you and
> >> take their business elsewhere.
>
> Um, no, the doctors and other medical professionals give the orders.

No, sorry, they give *recommendations* and the customer has the legal
right to refuse those recommendations. Just because historically the
customers have blindly followed those recommendations does not change
the legalities. The fact that more and more of those customers are
waking up, educating themselves and saying *NO* is a very positive
change.

>
> >So that gives them the right to use verbal and physical abuse, and to
> >threaten our jobs because we won't let them injure themselves while
> >they're inpatients? I just don't think it does.
>
> Nor do I.

They have the legal (and inalienable human right) to refuse your
recommendations.

>
> >You must make the day of flight attendants and fast food workers
> >everywhere, huh?
>
> And customer service staff, IT staff ...

Nope, it seems the medical service industry is the only one plagued by
ego issues. All those other service industries you mention realize that
they are a service industry and are there to service their customers,
not the other way around.