On Aug 11, 10:55*pm, Pennyaline > wrote:
> On 8/11/2010 11:03, Pete C. wrote:
>
>
>
> > The human psyche is particularly susceptible to "victim mentality" and
> > we are seeing that more and more. It's all part of the Great Global Tidy
> > Bowl Swirl (tm)...
>
> Hey look, I have no sympathy for the Costco cow and the McNuggets nut,
> but I am full to the brim with understanding for the flight attendant.
> I've been a nurse for three decades, an occupation that is treated more
> and more by the public and employers alike as a servant class rather
> than educated professionals with specialized skills. We are treated like
> waiters and waitresses every day we work by the people we work for and
> the people we are there to take care of, valued as warm bodies that take
> orders and not for our reasoning brains and adeptness with skills that
> can save your life. Patients and their families yell at us, swear at us,
> threaten to have us fired, hit us, spit at us, make ridiculous demands
> of our ever-decreasing time and resources, insult and demean us every
> time we show up for work. Verbal and physical abuses that used to be the
> privilege of psych patients are now hurled at us by otherwise functional
> and rational patients who are highly unrealistic and intolerant of not
> getting what they want when they want it, and our employers, under the
> new and improved "customer service" approach to health care delivery,
> stoke and stroke and feed and encourage these shitty behaviors in a
> schizophrenic *******ization of the-customer-is-always-right philosophy
> to the detriment of workplace functionality. I understand what this guy
> has been seeing and hearing for the last twenty years. In the last two
> days, I've heard more people say that they wish they could grab a beer
> and take a slide out of their crappy work environment AND chew the
> stupid ****ing patients and their stupid ****ing families and stupid
> ****ing visitors out before they go too. It would seem that any idiot
> would know better than to behave the way these people do, but the Victim
> Mentality in conjunction with the Entitlement Mentality have hold of
> them and make them insufferable at a time when they need to shut their
> ****ing traps, do what they're told, show more gratitude and at least
> say "thank you" once or twice instead of a constant litany of "gimme,"
> "you have to," "I pay the bill so I can have anything I want," "if you
> don't, I'll _________ (fill in the blank with stupid threat)," "so the
> sign says we can't smoke in the rooms. Who's going to stop me, a sign?",
> etc., etc., etc. *There are good patients, to be sure. But the patients
> who fill their and our time with their tantrums, noncompliance, abuse,
> petty complaints, following us into other patients' rooms to hog our
> attention, calling us out of other patients' rooms to hog our attention,
> calling us at the nurses station from the phones in their rooms or their
> cell phones to hog our attention, having their families make endless
> phone calls to us for information, playing staff against each other,
> playing managers against each other and, yes, even playing patients
> against each other can be a total waste of time and breath.

==
I have been in hospitals as a patient perhaps eight times total. I
always respected nurses and never had any problems other than once
after major surgery.

If ever I wished for a person to have a major accident it was a nurse
who hated men and showed it every time she had to do anything for me.
I believe they call it elder abuse and this woman specialized in it.
Anyone who denigrates those unable to fight back because of illness or
incapacitating condition should be fired. I should have reported the
miserable harridan...thank gawd I will never have to enter that
facility again. It was only by chance that I had emergency surgery in
a city far from home but an experience that I will not soon forget.
==