notbob wrote:
>On 2010-09-28, Dimitri > wrote:
>
>> I am still ****ed at Cusinart for not backing their product - On my 11 cup
>> processor the plastic shaft that covers the motor shaft split in 2. - their
>> answer, "buy a new one your model is too old." So much for the motor
>> lifetime guarantee.
>>
>> I guess the logic is the shaft is not part of the motor.
>>
>> Now I sit with a bunch of useless blades.
>
>Isn't it infuriating?
>
>I'm not surprised. The last resto I worked in had a $500-700 Robot
>Coupe commercial immersion blender. You'd think it would be bullet
>proof at that price. Nope!! Plastic handle broke when dropped and
>warranty didn't cover it. The damn thing hadda be patched with duct
>tape.
Wasn't covered 'cause the restaurant owner was too miserly/low IQ to
purchase the expanded service contract... like those who spend $500+
for a Blackberry but won't spend the pennies a day for replacement
coverage in case they drop it... product warrantys do not cover for
misuse... if you crash your new Lexus into a tree do you think the
warranty covers the damage, nof course not, you need a separate policy
that covers collision. Smart business people purchase expanded
coverage for all capital equipment... that blender cost big bucks,
extra coverage probably costs less than $40/yr, and the business could
write it off... your boss was a moron, dumber than a roll of duct
tape.
One can purchse extended warranty coverage for a Cusinart food
processor too, I'm sure it was offered in the paper work that came
with it and when it was registered, wouldn't have cost much but only
the purchaser can decide contingent on expected useage and how klutzy
they are from past experience. And even though a model is no longer
made its parts are readily available for a very long time, shouldn't
be too difficult to find a source on line.... do yoose really think
you couldn't find parts for a 2010 Lexus in 2020... you can still
obtain parts for an Edsel.
http://www.edselworld.com/Parts.htm
I needed the plastic light bulb cover lens for the 40+ year old
Kenmore stove exhaust fan that was here when I moved in (fan works
great), it was cracked and badly discolored from age so not much light
passed, coulda removed it and lived without, but... called sears
service center, didn't have it, they don't stock old parts... with the
model number off the tag on the unit it took me five minutes to find
it on line and order it; $1.20 for the part, $6 shipping. Dimitri,
I'm positive you can lacate that plastic part on line. There are many
sources, here's one:
http://www.pickeringappliance.com/parts_69_148_156.html
Btw, there are used appliance dealers who scour town dumps etc. for
discarded appliances of all types just to obtain the units for their
parts. I used to buy used appliances for tenants from one particular
dealer, his large fenced lot was like a junkyard of sheds containing
every part imaginable, I've no idea how he remembered where to find
stuff... he had a shed larger than a two car garage loaded to the
rafters with crate afer crate of nothing but old stove knobs. Just as
I collect fountain pens I had a neighbor on Long Island whose hobby
was collecting old radio/tv knobs.