Kalmia > wrote:
>
>> Dear Sam,
>>
>> Thank you for contacting Sara Lee. It is always important to hear
>> from our consumers, and we appreciate your comments regarding the
>> Ball Park Franks.
>>
>> Sara Lee is committed to providing quality products and service to
>> our consumers. Please be assured that all comments are helpful in
>> achieving our goal of customer satisfaction. It is only by meeting
>> the needs of the consumers like you that we can continue to be
>> successful. Your feedback will be shared with our marketing and
>> quality department.
>>
>> Thank you for your business! Should you have any comments or
>> questions in the future, _*please contact us via our website*_ at www.saralee.com or
>> by calling our toll-free number, 1-800-323-7117.
>> Our representatives are available Monday-Friday between the hours
>> of 7am and 6pm CST. *
>
>
>Why did they waste the postage?

Communique was via email, or more likely a toll-free no effort/no
brainer phone call... see above... then email reply was copied and
pasted here.