On Mon, 04 Apr 2011 14:43:18 -0400, Landon > wrote:

>On Mon, 04 Apr 2011 13:27:22 -0400, Boron Elgar
> wrote:
>
>>On Mon, 04 Apr 2011 11:56:36 -0400, Landon > wrote:
>>
>>>>>Landon wrote:
>>>>>King Arthur *used to be* a quality maker of quality products. One of
>>>>>my nieces was the person who ran their test kitchen. After new
>>>>>ownership of the company, its products were revised and the quality
>>>>>dropped radically. My niece quit working there as a result. She was
>>>>>told by the owners that her remarks about their products weren't
>>>>>needed...hahaha, crack me up! Have a test kitchen and don't listen to
>>>>>the person running it....ok...then why have one?
>>>
>>>On Mon, 04 Apr 2011 11:43:26 -0400, Boron Elgar
> wrote:
>>>>
>>>>When did the change-over happen?
>>>>
>>>>Boron
>>>
>>>I'll have to email my niece and ask her. I believe it was about 3 or 4
>>>years ago.
>>>
>>>I just emailed her.
>>
>>
>>Thanks. I am curious, as I saw that over the past 3-5 years their
>>business model changed. They sell a lot more mixes and "add-ins" than
>>basic ingredients these days.
>>
>>Boron
>
>No problem Boron! I remember how upset she was when the changes
>started happening. She said that prior to the changes, every product
>they had was tested in her kitchen on the plant. Then they started
>bypassing the testing and just throwing new products on the shelf with
>no actual human testing. She said that the quality started dropping at
>that point and she became very dissatisfied with her job.
>
>If I remember correctly, she stayed there about 6 months then and left
>for another job.
>
>I'll post in this thread when she answers my email. It might be a few
>days. She's a very busy person.

King Arthur Flour turned to poopoo around the time they split off The
Baker's Catalogue... I won't buy their products anymore, they're over
priced, poor quality, their flours turned to crap, and their employees
who answer the phone are very surly; a few years ago I queried about
their obtaining/locating/selling windmill cookie molds, didn't have a
clue what I was talking about and weren't interested.