"Dora" > wrote in message
...
>
> Couldn't connect to the server to send e-mail, so clicked on
> "verizon.com/quickfix" and used the automatic troubleshooter.
>
> That said the problem was fixed. It wasn't.
> Tried a second time. That time, it said it couldn't be fixed. It was.
> (sigh)

That Troubleshooter thing never worked for me at all.

I just spent the last several days being offline. Many hours on the phone
and finally in exasperation, took my computer and modem to the computer
store where it went online right away. I did get some more RAM while in
there. Computer is zippy now.

Frontier guy had to finally come to the house. It eventually started
working but from what I could see, not due to anything that guy did!