"KenK" > wrote in message
...
> Last August I replaced my failing refrigerator with a new Kenmore. All
> the many years I had the old refrigerator the freezer temp was a bit
> below 0, until its last few weeks. The new Kenmore was also, the first
> three or four months. Then it suddenly changed to + 4 to + 7 or so with
> the analog freezer thermometer. I called warranty repair and the repair
> guy checked it out and said it was normal. I was doubtful. I bought an
> additional thermometer, a $10 digital freezer thermometer. Then, last
> Saturday, the temp suddenly went up to +17. It seemed to go up to 17 or
> so, then the cooling would come on and reduce it to around 0, then with
> the cooling function off it would go back to 17, slowly, over and over. I
> think it is a defective freezer thermostat, or don't they work that way
> anymore? I called for service again Saturday, which will come this
> Wednesday. How can I convince this service person this time that I really
> have defective freezer function so it gets properly repaired? I'm afraid
> the next temperature change, or the one after, will be to above freezing.
> These Sears repair guys work on all the appliances and perhaps understand
> none of them really well.
>
> Or am I wrong and this is within normal freezer operation parameters?
> BTW. the non-freezer portion of the refrigerator has, according to an old
> analog thermometer, remained normal.

Good luck with that! My friend could write a novel about her experiences
with a Kenmore washer and the repairs thereof. Eventually there was a class
action lawsuit for that Calyspo washer. But she didn't qualify for some
reason.

My mom says she loves Kenmore because the repairmen always come right out.
To me that is not good if you have to keep calling the repair people.

My freezer temp. does vary but certainly not to that degree. One thing I
have found though is that when my husband is home, he will stand at the
opening of the refrigerator or freezer with the door wide open, long enough
to get the thermometer temp. down too low. And he will do it repeatedly.
Perhaps because he has no clue what is in there. Daughter and I know what
is there so we can usually get it quickly. Exception being when the item is
not where we thought it was.