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Christopher Helms Christopher  Helms is offline
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Default OT? Refrigerator freezer question

On Dec 26, 12:25*pm, Goomba > wrote:
> On 12/26/11 11:40 AM, KenK wrote:
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> > Last August I replaced my failing refrigerator with a new Kenmore. All
> > the many years I had the old refrigerator the freezer temp was a bit
> > below 0, until its last few weeks. The new Kenmore was also, the first
> > three or four months. Then it suddenly changed to + 4 to + 7 or so with
> > the analog freezer thermometer. I called warranty repair and the repair
> > guy checked it out and said it was normal. I was doubtful. I bought an
> > additional thermometer, a $10 digital freezer thermometer. Then, last
> > Saturday, the temp suddenly went up to +17. It seemed to go up to 17 or
> > so, then the cooling would come on and reduce it to around 0, then with
> > the cooling function off it would go back to 17, slowly, over and over. I
> > think it is a defective freezer thermostat, or don't they work that way
> > anymore? I called for service again Saturday, which will come this
> > Wednesday. How can I convince this service person this time that I really
> > have defective freezer function so it gets properly repaired? I'm afraid
> > the next temperature change, or the one after, will be to above freezing.
> > These Sears repair guys work on all the appliances and perhaps understand
> > none of them really well.

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> > Or am I wrong and this is within normal freezer operation parameters?
> > BTW. the non-freezer portion of the refrigerator has, according to an old
> > analog thermometer, remained normal.

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> Was it going through an automatic defrost cycle? My understanding is
> that rising temps (still low though) are how self defrosting freezers work.



Going up to 17 degrees before the unit kicks in sounds normal.
Shouldn't something like this be at least mentioned in the owners
manual?