"Julie Bove" > wrote in
:

>
> "KenK" > wrote in message
> ...
>> Last August I replaced my failing refrigerator with a new Kenmore.
>> All the many years I had the old refrigerator the freezer temp was a
>> bit below 0, until its last few weeks. The new Kenmore was also, the
>> first three or four months. Then it suddenly changed to + 4 to + 7 or
>> so with the analog freezer thermometer. I called warranty repair and
>> the repair guy checked it out and said it was normal. I was doubtful.
>> I bought an additional thermometer, a $10 digital freezer
>> thermometer. Then, last Saturday, the temp suddenly went up to +17.
>> It seemed to go up to 17 or so, then the cooling would come on and
>> reduce it to around 0, then with the cooling function off it would go
>> back to 17, slowly, over and over. I think it is a defective freezer
>> thermostat, or don't they work that way anymore? I called for service
>> again Saturday, which will come this Wednesday. How can I convince
>> this service person this time that I really have defective freezer
>> function so it gets properly repaired? I'm afraid the next
>> temperature change, or the one after, will be to above freezing.
>> These Sears repair guys work on all the appliances and perhaps
>> understand none of them really well.
>>
>> Or am I wrong and this is within normal freezer operation parameters?
>> BTW. the non-freezer portion of the refrigerator has, according to an
>> old analog thermometer, remained normal.
>
> Good luck with that! My friend could write a novel about her
> experiences with a Kenmore washer and the repairs thereof. Eventually
> there was a class action lawsuit for that Calyspo washer. But she
> didn't qualify for some reason.

This is my last Kenmore appliance. They used to be good. Wonder who to
gamble with next.

> My mom says she loves Kenmore because the repairmen always come right
> out. To me that is not good if you have to keep calling the repair
> people.

Takes two or three days here. They do seem friendly though.

> My freezer temp. does vary but certainly not to that degree. One
> thing I have found though is that when my husband is home, he will
> stand at the opening of the refrigerator or freezer with the door wide
> open, long enough to get the thermometer temp. down too low. And he
> will do it repeatedly. Perhaps because he has no clue what is in
> there. Daughter and I know what is there so we can usually get it
> quickly. Exception being when the item is not where we thought it
> was.

I don't do that. I'm the only one that lives here.




--
"Experience is something you don't get until
just after you need it." Steven Wright