Shopping with Peapod - this mistake is a first
Cheryl wrote:
> Because Gary, things like this add to why food costs so much. I know it
> isn't a major reason
Got that right. Shrinkage, as they call it, comprises three
categories: employee theft, customer theft, and mistakes. I read an
article some years ago that apportioned shrinkage among them: 70%
employees, 20% customers, and 10% mistakes. (Mistakes were mostly mdse
that was dropped or damaged after unloading. What you encountered is
probably a tiny fraction of 1% of ALL shrinkage.)
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