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George M. Middius[_2_] George M. Middius[_2_] is offline
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Default Shopping with Peapod - this mistake is a first

Cheryl wrote:

> Because Gary, things like this add to why food costs so much. I know it
> isn't a major reason


Got that right. Shrinkage, as they call it, comprises three
categories: employee theft, customer theft, and mistakes. I read an
article some years ago that apportioned shrinkage among them: 70%
employees, 20% customers, and 10% mistakes. (Mistakes were mostly mdse
that was dropped or damaged after unloading. What you encountered is
probably a tiny fraction of 1% of ALL shrinkage.)