"sf" wrote:
>
>On Fri, 21 Dec 2012 00:46:15 -0600, "billn" > wrote:
>
>> "sf" wrote:
>> >
>> >On Thu, 20 Dec 2012 19:08:50 -0600, "billn" > wrote:
>> >
>> >> I have a WalMart Market a couple miles from my house. My experience
>> >> is
>> >> complete opposite. The store is clean and well-kept and the employees
>> >> are,
>> >> and I'm not exaggerating, the friendliest, most polite people of any
>> >> store
>> >> around here. You cannot pass one without them saying "Hi" or "How are
>> >> you
>> >> doing today".
>> >
>> >Don't kid yourself. That's just store/corporate "training".
>>
>> I don't doubt it for a minute. But I don't think there's anything wrong
>> with greeting a customer.
>>
>> There's too many sullen, unresponsive store employees anyway. (Although
>> I
>> realize from first hand experience that management can cause that too)
>
>Not a problem for me either (when it's not over done), but you came
>across as wide eyed and innocent about standard corporate training.

Just a case of the typed words being a poor substitute for face-to-face
conversation.

For the last 20 years I've been involved in retail sales in a large medical
institution. It's very important how one treats customers. :-)
--
bill_n