"sf" > wrote in message
...
> On Sun, 19 May 2013 16:35:29 +0100, "Ophelia"
> > wrote:
>
>> > You don't
>> > throw loyal customers away, you accommodate their maturing tastes.
>> > http://en.wikipedia.org/wiki/History...mbie_%26_Fitch
>>
>> Sounds crazy to me.
>>
> Which is why they are struggling.

I bet it comes as a surprise to them ...


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