On 6/14/2013 9:53 AM, sf wrote:
> On Fri, 14 Jun 2013 08:08:36 -0400, jmcquown >
> wrote:
>
>> Under common law, what she did is the equivalent of assault. "An
>> intentional act by one person that creates an apprehension in another of
>> an imminent harmful or offensive contact." She *should* be arrested!
>> If I was the employee I'd consider filing charges. If I was the owner
>> she'd be banned from the shop.
>
> I really felt sorry for that employee... did you see how he was
> wringing his hands? She was a bully, that's for sure and I certainly
> hope the store manager or owner takes legal action against her.
>
I agree. I felt sorry for the employee but that's the brainwashed thing
about any sort of retail - the customer is always right. Except when
they aren't. He should have said, "I'm going in the back to get the
owner so you can talk to him." Then called 911 - there's a lunatic in
the store threatening people.

Would I have done that if I was as young as the guy she was yelling and
cursing at? You betcha. I worked in retail in my late teens/early
20's. When I had a problem with a customer I called for a manager. But
I never ran into anything quite like this. I'd have called the cops.

Jill