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Posted to rec.food.cooking
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How not to be a regular customer
"Dave Smith" > wrote in message
...
> On 15/06/2013 11:52 AM, George Leppla wrote:
>>
>> I've met more than my share of nasty customers when I was working retail
>> (and in a restaurant) but nothing like that woman. I did once
>> physically grab a customer and quick walk him out the front door into
>> the waiting arms of the local cops who were just arriving... but that
>> guy had hit one of my employees.
>>
>> The cop shop was right across the street from the store so we never got
>> too involved when customers got out of hand... just called the gendarmes
>> and let them handle it.
>
>
> It was bad enough in a law enforcement position. You can't expect most to
> be thrilled about having to deal with you but as long as you act
> professionally people tend to show some respect. Occasionally, you run
> into some real assholes. The pen can be mightier than the mouth. An
> officer has a lot of discretionary powers and a lot of times people are
> given a warning. I used to check for seat belts once in a while. They are
> required by law, and it can be a difficult charge to prosecute because
> even though you clearly saw that the person was not wearing it, they will
> insist in court that they were. I think people should wear them, not just
> because of the law but because they save lives. I usually gave warnings
> and stressed the importance of wearing them. But what do you do with a
> belligerent jerk who says "I don't wear and you can't make me." ?
> Obviously, a warning is not going to do much, so you lay the charge.
>
> Every once in a while I would run into a really belligerent jerk. A quick
> check of their driver record usually showed previous incidents of attitude
> adjustment charges, where there had been multiple charges laid for the
> sorts of things that charges aren't usually laid. like failing to produce
> registration, fail to produce insurance, fail to wear seatbelt.... fail to
> sign license in ink. Not only did they get a battery of attitude
> adjustment charges, but those guys often had multiple cases of that.
>
>
>
> I never lost any sleep over the encounters I had with idiots like that.I
> just figured that if it got really expensive for that person to act that
> way, they might smarten up and behave the next time.
>
> In some cases it worked. I once warned a driver about not having a log
> book but charged him for not having done a pre trip inspection, for which
> the fine was about half. He freaked. I could have given him an AA
> charge(s) on the spot but didn't. Instead, I faxed the information to our
> safety auditors. They went into the company and did an audit on that
> driver and he ended up with a bunch of hours of work charges. He realized
> that it was his behaviour that had triggered the audit and he apologized.
lol
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