How not to be a regular customer
On 6/16/2013 9:04 AM, Ed Pawlowski wrote:
> On Sun, 16 Jun 2013 07:25:13 -0500, George Leppla
> > wrote:
>
>
>
>>
>> Returns are a whole 'nother story.
>>
>> One guy would buy a lawnmower every April and return it every October.
>> Decided he didn't like it. I refused to give him a refund one year, he
>> took the mower home, drained the oil then ran it until it seized up...
>> then wrote a letter to the company and they authorized a full refund.
>> In my mind, he should have gone to jail for fraud.
>>
>> In May/June, we could count on multiple returns of prom dresses... AFTER
>> the local proms were over.
>
That's been going on for a long time. I appreciate a good, reasonable
return policy but that is such an *obvious* scam.
> What ****es me off about it is, the store does not pay for it. We all
> do. I'd rather see more sensible policies and lower prices.
>
Yes, we all pay for it. But criminally minded people don't think about
things like that. Any way to get a freebie, that's what they're about.
Getting back to the nutjob with the Dunkin Donuts rant... the policy of
getting your order free if you don't get a receipt doesn't make any
sense. Who the heck even notices if you don't get a receipt for fast
food? I'd be changing that policy toot sweet.
Jill
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