"Moe DeLoughan" > wrote in message
...
> On 5/23/2014 7:14 PM, Don Wiss wrote:
>> "Malcom \"Mal\" Reynolds" > wrote:
>>
>>> what did the store manager say when you asked him/her about this?
>>
>> Have you ever tried to find the store manager in a Target?
>
> Easy peasy. Go to cash register. Inform cashier that you wish to speak to
> manager.
> Alternatively, go to customer service desk. Inform clerk that you wish to
> speak to manager.
>
> Back when I worked retail, we used to BEG customers to ask for the
> manager, instead of screaming at us. After all, _we_ had no power. Then
> again, that is why customers scream at clerks instead of managers. It's
> not about getting satisfaction by having their complaint addressed; it's
> about getting satisfaction by abusing a person they view as their
> inferior.

Ha! Try this at Target and see if a manager comes! I have. They don't.
They often didn't when I worked at K Mart too. That was very frustrating.
A lot of times they would assign someone to take their calls for them. And
that person might not know a thing.