On Thursday, July 31, 2014 4:55:28 PM UTC-10, Julie Bove wrote:
> "dsi1" > wrote in message
>
> ...
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> > On 7/30/2014 3:15 PM, Cheri wrote:
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> >>
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> >> > wrote in message
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> >> ...
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> >>> On Wed, 30 Jul 2014 12:49:28 -0500, Janet Wilder >
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> >>> wrote:
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> >>>
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> >>>>
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> >>>> Even if I get a legit looking email from my bank or a credit card, I
>
> >>>> will not click the link. I'll go directly to the web site and log in
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> >>>> for the message.
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> >>>>
>
> >>>> About a month ago, I got an email from my main credit card, so I went
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> >>>> to
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> >>>> the site and logged in to find that they had denied a purchase in
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> >>>> California for over $300. I picked up the phone and called the credit
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> >>>> card company who ran a list of other purchases by me that were legit.
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> >>>> They closed the account and overnighted me a new card.
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> >>>>
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> >>>> They said they denied the transaction because the billing address did
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> >>>> not match.
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> >>>>
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> >>>> I had used the card at Target, supposedly the day before they got
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> >>>> hacked, so I'm guessing it was from the Target scheme.
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> >>>>
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> >>>> I use a Chase credit card and anytime there is an online or phone
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> >>>> transaction or one over $200, I get an instant email. I pay my bill in
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> >>>> full every month so I don't shop for rates and I feel very safe with
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> >>>> Chase.
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> >>>
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> >>> I hope I don't tempt fate by saying I have never had any problems and
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> >>> hold several credit cards, I am just sensible with them. If something
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> >>> happens these days, like it did with you, the system pretty quickly
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> >>> picks up on it not being your usual spending and checks. A friend did
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> >>> not even know her card had been stolen, until the bank called her,
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> >>> only about ten minutes after it had been stolen. The idiot was trying
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> >>> to buy a stereo system, not her sort of expense.
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> >>
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> >> I had a credit card number stolen a few years ago. I must say the people
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> >> that stole the number were going by train through Switzerland, so they
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> >> were on an adventure at least. Thieves.
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> >>
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> >> Cheri
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> >
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> > Those pesky foreign folks have been sending me a lot of email as Hawaiian
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> > Telecom saying that my email account has reached it's limit or that it's
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> > overhauling the mail system and I need to log in. They're really ramping
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> > up the phishing.
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> >
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> > The one I got yesterday was really sweet. It's a series of 5 delivery
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> > failure emails followed by a notice saying that the account is in
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> > violation of the terms of service and my computer was spamming. That one
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> > was pretty alarming. After checking my office computers, it appears that
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> > the delivery failure emails were the setup and the real phish came later.
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> > They almost got me that time!
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>
>
> I wasted a big chunk of time today. Got an email from Frontier telling me
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> that I needed to upgrade my mail or third parties could read my messages.
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> Sounded bogus so I started an online chat with them only to discover that I
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> has started the wrong online chat.
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>
>
> Got into the right chat. Waited. Had to verify stuff. Seems it was legit.
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> K. Went back to the email and clicked on the link to tell me what to do.
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> Seems it was a video. I was like... Why would they do a video instead of
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> just listing the steps? Only there were no actual video there. Just a
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> black screen.
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>
>
> So started another chat. Repeat above. Guy types out all of the
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> instructions and... All of my settings were correct!
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>
>
> But to close one screen it forced me to enter a bunch of survey stuff for
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> them about how my customer service experience went? Then when I got home
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> later, I got two emails asking me to do more surveys. Uh no. Buy a clue
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> people! Don't just assume that everyone has no clue how to configure their
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> email. Sheesh.

Frontier email sounds like a real drag. Looks like you're paying a lot for this free service.