On 1/18/2015 7:16 PM, Kalmia wrote:
> On Saturday, January 17, 2015 at 5:39:09 PM UTC-5, jmcquown wrote:
>> Recap: An impulse buy. Someone posted about spinach dip and I was
>> shopping and bought a jar of Tostitos brand spinach dip. The dip was
>> awful. Way too salty and I am not afraid of salt. So I wrote an email
>> and complained.
>>
>> As expected, a coupon arrived in the mail. Good for up to $4.99 on any
>> Frito Lay/Pepsico product.
>>
>> I have to wonder who sends out coupons expecting you to buy more of
>> something you didn't like in the first place. LOL I've got until July
>> 2015 (coupon expiration) to figure it out.
>
> All the letters, calls and emails in the world won't change a product. Total boycott will. Ppl love their salt, so don't hang waitin' for much of a drop in demand.
>
I can't control what the general public buys. I can, however, let the
mfg. know why I didn't like the product and won't be buying it again.
Do I expect to change the world? Nope. Are they planning a massive
recall because I don't like Tostitos Spinach Dip? Nope.

If everyone kept their mouths shut nothing would ever change. I believe
if people don't like a product (or a service, whatever) they should
speak up. Being silent accomplishes nothing.

I also, I hope, provided a small public service on RFC by strongly
recommending *against* buying Tostitos Spinach Dip.

Jill