"jmcquown" > wrote in message
...
> On 2/8/2015 11:22 PM, Julie Bove wrote:
>>
>> "jmcquown" > wrote in message
>>>
>>> All I remember is last year (or maybe the year before) calling the
>>> WalMart in Beaufort to check the price of corned beef brisket. I was
>>> on hold forever waiting for someone in the meat department to pick up
>>> the phone. The "receptionist" (or whatever her title is) put me on
>>> hold then had to ask repeatedly why I was calling. Someone else
>>> finally picked up the phone; apparently the first woman went on break
>>> or some such BS. Lather, rinse, repeat. A manager finally picked up
>>> but he said he was at a phone in the women's department. Dammit, I
>>> want to know the price of corned beef brisket! It was absolutely
>>> ridiculous.
>>
>> That's exactly why I don't usually call stores. When I worked in a
>> store I would try to answer the phone right away but most of the time it
>> was simply impossible. We were constantly short staffed and most of the
>> time I was stuck working in some other department. So even if I could
>> answer the phone, I couldn't often go to the department where I needed
>> to go to check whatever it was.
>
> WalMart has been the *only* store I've had any difficult in phoning. EVER.
> Publix has a telephone menu system that actually works. Want to talk to
> someone in produce? Easy. Meat department, seafood department, easy.
> The phone rings in that section and someone *always* answers the phone.
> They're perfectly willing to check to see if something is in stock and
> tell you the price. Same thing with Food Lion.
>
> I've only *ever* encountered that sort runaround at the WalMart in
> Beaufort. I've said it before and I'll say it again, I really don't want
> to buy food at a place that also sells cheap looking clothing.
>
> I have *never* had a problem calling an actual supermarket when I've had
> any questions, no matter where I lived.

I've only had to call one once and that was to customer service.