On 7/20/2015 7:19 PM, sf wrote:
> On Mon, 20 Jul 2015 16:36:13 -0400, jmcquown >
> wrote:
>
>> On 7/19/2015 9:29 PM, graham wrote:
>>> On 19/07/2015 5:33 PM, Ed Pawlowski wrote:
>>>>
>>>> Returns cost us all money when abused. At home centers, people buy a
>>>> tool, use it for a job, then return it.
>>>
>>> Sometimes to different stores and demand a refund!
>>> Graham
>>>
>> When I worked at JCPenney as a teenager a woman brought in a pair of
>> blue jeans for a refund. The jeans had a Sears label stitched inside.
>> They'd obviously been worn. She insisted she bought them from Penney's
>> and demanded to talk with a manager. The manager made me give her
>> (IIRC) $10 for them. Really? Sorry, but the customer is NOT always
>> right. The woman gave me a smug look, like see? Yes, I see... you and
>> the manager are both idiots.
>>
>
> I think a lot of stores had that policy back in those days. I know
> Macy's did.
>
>
The silly thing is, all she had to do was walk down to Sears and they'd
likely have given her a refund.

Jill