i personally have not had a problem with them-
try calling them directly-
joanne
"bruce" > wrote in message
om...
> RB Watts > wrote in message
>...
> > Melinda wrote:
> > > Just a quick question: Does anyone else have trouble getting a
> > > response back from Specialteas E-mail customer service? I've written
> > > them multiple times and have yet to receive a response. Has anyone
> > > here EVER gotten an E-mail response from them? Just curious...
> >
> > I have not had a problem with e-mail response (never sent them an
> e-mail) but their costomer service is dissapointing. In my second
> order from them they sent me a free sample of chun mee, the tea which
> I had called to complain about from my first order! (the only time in
> my life I had ever called a tea company to complain by the way).
> Adequate tea with bad customer service...Specialteas is at the bottom
> of my list.
>
> By the way, this is my first post so; hello to all the other tea
> lovers, and be patient with any faux pax I might make.