Yeah, I know Joanne, but it is still very frustrating...trying to send
another E-mail and again it is not being answered. If they don't have
the resources to answer E-mail or whatever than they should not OFFER
an E-mail and simply put on their website that one must call in to get
an answer to a question, IMO.

"Joanne Rosen" > wrote in message . net>...
> i personally have not had a problem with them-
> try calling them directly-
> joanne
> "bruce" > wrote in message
> om...
> > RB Watts > wrote in message
> >...
> > > Melinda wrote:
> > > > Just a quick question: Does anyone else have trouble getting a
> > > > response back from Specialteas E-mail customer service? I've written
> > > > them multiple times and have yet to receive a response. Has anyone
> > > > here EVER gotten an E-mail response from them? Just curious...
> > >
> > > I have not had a problem with e-mail response (never sent them an
> > e-mail) but their costomer service is dissapointing. In my second
> > order from them they sent me a free sample of chun mee, the tea which
> > I had called to complain about from my first order! (the only time in
> > my life I had ever called a tea company to complain by the way).
> > Adequate tea with bad customer service...Specialteas is at the bottom
> > of my list.
> >
> > By the way, this is my first post so; hello to all the other tea
> > lovers, and be patient with any faux pax I might make.