On Monday, February 1, 2016 at 2:05:11 PM UTC-5, Janet B wrote:
> Today is my birthday.
>
> My husband took the truck into the Ford dealer first thing. We'd had
> the truck in for a repair 10 days ago and the truck was leaking some
> oil. They'd had to put a oil filter relocation kit in and had
> simply neglected to put a clamp around the hose. As they lifted it up
> on the hoist, they punched through the forward gas tank with the lift!
> So what would have been a few minutes to fix is now looking to be
> anywhere from a couple days to a week or more.
>
> They sent my husband home in a rental car.
> There is no charge for the car, a new gas tank, and a clamp for the
> oil hose. No charge for anything and a good thing too.
>
> I wish I had been there, I'm just bubbling with stuff to say.
>
> So, we are still going out to eat tonight.
>
> Janet US

If you said anything more than "thank you", you'd be an ass. A mistake was made and they show every sign of wanting to make it right.