haole wrote:

> I agree. The ignitor quit on mine and I called them to order a new
> one. They sent me a free replacement, no hassles. Great customer
> service!!
>
> Steve
>
>

I lent my Weber Silver Genesis to some folks having a party. I never
registered the grill with Weber. The folks that borrowed it dropped it
and broke the lid. (the hinges snapped) They said that they'd replace
it so no problem.

They called Weber, gave them my name and the model number as well as
telling them the truth about how the lid got broken. Weber not only
sent a new one free of charge but also sent a service guy to put it on
and take the old one away.

Unbelieveable. Which is why I'm sitting here very impatiently waiting
for my Weber Smokey Mountain to be delivered. (tap, tap, tap)

--
Steve

Love may be blind but marriage is a real eye-opener.