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Janet

In article >,
says...
>

> We had a social cashier this morning. He said What are you doing
> today? We were like ... What? I think he asked us what we were
> doing today. (laugh) They don't generally chit chat where I shop.

In better smkts here, it's part of their customer-relations training
protocol to "engage the customer" with a personal question. They must
do it in case you're a Mystery Shopper checking they obey their training
:-) Then they have to wait, focussed on you, while you put away your
purse and step away, before they start engaging with the customer
waiting behind you.

It's artificial but much more pleasant than the old days when
cashiers would chat to each other as if their customers were invisible.

Janet UK