On 2016-07-10 12:54 PM, Ed Pawlowski wrote:
> On 7/10/2016 12:02 PM, Dave Smith wrote:
> The last time I left a cart I only had about 20 items
>> and went to the express lane, 1-8 items because there were long lines at
>> the others and no one at the express lines. She said I had too many
>> items. She insisted on maximum 8. No a problem if there are been a line,
>> but she was standing there doing nothing so I figured she could check
>> out my relatively small order instead of doing nothing. She didn't see
>> it that way, so I left.
>>
>>
>
> I've had the opposite where the cashier waved me over with a modest but
> over limit cart. Overall it benefits everyone.

I try to appreciate the fact that they have an express line for the sake
of customers who are only getting a few things and that the stores will
dedicate a lane to the shoppers who they are making the least from in
that transaction in order to keep them in the habit of shopping in their
store. I would not normally go to an express line with more than the
limit, but in this case there were line ups at the other checkouts and
there were absolutely no customers at the express check-out. I am sure
that the store manager would rather have her checking out someone with
more than the arbitrary limit for that line rather than having her
doing nothing.

I have little tolerance for long lineups at checkouts. The way I figure
it is that, regardless of prices and mark-ups, stores are not making
anything at all until the merchandise is being checked out and paid for,
and that they are making money from cashiers checking us out. No
customer should have to stand around and wait if there is a cashier with
no customers.