OT Amazon Customer Service when Prime items are late
On 10/14/2017 11:30 AM, Cheri wrote:
>
>
> I bought an Acer Chromebook for my brother from Amazon, it came several
> days late. I don't believe I've ever complained to them for things being
> late, but I was going to see him while he's recovering from medical
> issues and wanted to take it with me so I was disappointed and let
> Amazon know. They gave me a 20% refund which was around $36.00, refunded
> the same day as the complaint. Excellent customer service. BTW, to greg
> and joannotjoann, thanks for the recommendation, it's really great for him.
>
Cool testimonial, Amazon just keeps taking market share with service
like that.
But I have noticed them missing a LOT of shipping date lately, and we
have Prime.
Wassup' Bezos?
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