On Sat, 14 Oct 2017 10:30:07 -0700, "Cheri" >
wrote:

>
>
>I bought an Acer Chromebook for my brother from Amazon, it came several days
>late. I don't believe I've ever complained to them for things being late,
>but I was going to see him while he's recovering from medical issues and
>wanted to take it with me so I was disappointed and let Amazon know. They
>gave me a 20% refund which was around $36.00, refunded the same day as the
>complaint. Excellent customer service. BTW, to greg and joannotjoann, thanks
>for the recommendation, it's really great for him.

They guarantee 2 day shipping, they DO NOT guarantee it will ship
today, OR tomorrow, OR any other day.