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Cheri[_3_] Cheri[_3_] is offline
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Default OT Amazon Customer Service when Prime items are late

> wrote in message
...
> On Sat, 14 Oct 2017 10:30:07 -0700, "Cheri" >
> wrote:
>
>>
>>
>>I bought an Acer Chromebook for my brother from Amazon, it came several
>>days
>>late. I don't believe I've ever complained to them for things being late,
>>but I was going to see him while he's recovering from medical issues and
>>wanted to take it with me so I was disappointed and let Amazon know. They
>>gave me a 20% refund which was around $36.00, refunded the same day as the
>>complaint. Excellent customer service. BTW, to greg and joannotjoann,
>>thanks
>>for the recommendation, it's really great for him.

>
> They guarantee 2 day shipping, they DO NOT guarantee it will ship
> today, OR tomorrow, OR any other day.


They guarantee when it will ARRIVE which is two days from the order date if
ordered before a certain time on the day it's ordered.

Cheri