"Cheri" > wrote in message
news
>
>
> I bought an Acer Chromebook for my brother from Amazon, it came several
> days late. I don't believe I've ever complained to them for things being
> late, but I was going to see him while he's recovering from medical issues
> and wanted to take it with me so I was disappointed and let Amazon know.
> They gave me a 20% refund which was around $36.00, refunded the same day
> as the complaint. Excellent customer service. BTW, to greg and
> joannotjoann, thanks for the recommendation, it's really great for him.

Wow! I never thought to ask for something back when things are late!