On 10/14/2017 1:30 PM, Cheri wrote:
>
>
> I bought an Acer Chromebook for my brother from Amazon, it came several
> days late. I don't believe I've ever complained to them for things being
> late, but I was going to see him while he's recovering from medical
> issues and wanted to take it with me so I was disappointed and let
> Amazon know. They gave me a 20% refund which was around $36.00, refunded
> the same day as the complaint. Excellent customer service. BTW, to greg
> and joannotjoann, thanks for the recommendation, it's really great for him.
>
It's nice to get good customer service. I'm glad the gift worked out
for your brother.

I don't pay for Amazon Prime as I am not a frequent Amazon shopper. I
did order something from them last Sunday. I wasn't in any hurry so I
chose to have the item shipped for the lowest possible rate. Delivery
next week would have been fine. Imagine my surprise: it arrived yesterday!

Jill