On 10/18/2017 11:43 AM, Wayne Boatwright wrote:
> On Wed 18 Oct 2017 06:52:36a, jmcquown told us...
>
>> On 10/14/2017 1:30 PM, Cheri wrote:
>>>
>>>
>>> I bought an Acer Chromebook for my brother from Amazon, it came
>>> several days late. I don't believe I've ever complained to them
>>> for things being late, but I was going to see him while he's
>>> recovering from medical issues and wanted to take it with me so I
>>> was disappointed and let Amazon know. They gave me a 20% refund
>>> which was around $36.00, refunded the same day as the complaint.
>>> Excellent customer service. BTW, to greg and joannotjoann, thanks
>>> for the recommendation, it's really great for him.
>>>
>> It's nice to get good customer service. I'm glad the gift worked
>> out for your brother.
>>
>> I don't pay for Amazon Prime as I am not a frequent Amazon
>> shopper. I did order something from them last Sunday. I wasn't
>> in any hurry so I chose to have the item shipped for the lowest
>> possible rate. Delivery next week would have been fine. Imagine
>> my surprise: it arrived yesterday!
>>
>> Jill
>>
>
> We often purchase using our Amazon Prime account and have done since
> its inception. However, when their annual fee jumpt to $100 recently
> we immediately closed our Prime account and now just use our regular
> account.
>
I don't order much online and never anything that needs to be delivered
in a rush.

Jill