Kate Connally wrote:
>
> Well, because it's one thing if the management wants to make sure
> that a large party doesn't end up stiffing the waiter by adding a
> "service charge" or mandatory "gratuity" if it's the customary 15% or
> less (many places I've been to only charge 12% and you make up the
> difference to the !5% or higher if you think the service was worth
> it. But I think 18% is too high. I don't even like the mandatory
> 15% or even the 12% because there have been many times when the
> service was not worth it and I would have liked to leave a smaller
> amount. (Yeah, I know I can talk to the manager, etc., but I don't
> always want to take the time and hassle of dealing with that.)
> Anyway, I grudgingly accept the lower % but 18% is off the wall as
> far as I am concerned.
>
> Kate
>

We're assuming the management actually gives that service charge to the
servers instead of stiffing them.

Bob