In article >, Katra
> wrote:


> That is the PROBLEM with mandatory tips!
> There is no motivation for the waitstaff to do a good job!


I don't think that's how it works. If you look carefully, they don't say
that you have to *pay* the service charge, just that they are going to
automatically add it to your bill. I've never been in that situation, but
I've often heard that if you get crappy service and complain, management
will take it off the bill.

--
Dan Abel
Sonoma State University
AIS