On Monday, September 10, 2018 at 5:30:24 PM UTC-5, wrote:
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> So, same grinder different problem. I just bought one of these on Ebay, was excited to get a "like new" for cheap. "works great" they said.. so anyway, it arrived today, got it hooked up, put in some beans, switched it on, and oh, the quietness! Yay! But wait, it's not grinding any beans! And so it went. Beans will absolutely not submit to being ground, they do not let themselves be pulled down into the burrs. Tried twisting the hopper from coarse to fine while grinding, no dice. Took it all apart, like, there's really nothing to take apart, took the bottom burr out just in case, reassembled it, and still no better. Like I said, the beans will not get "sucked" down into the burrs. Even called Capresso CS, and they're like, "I dunno, if they don't grind guess there's nothing you can do. Could happen I guess." Douchbags... Any ideas?? Thanks! p.s. Yeesss, the top burr is in the right way...
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Return it to the seller and ask for a refund.