"Gary" > wrote in message ...
> Julie Bove wrote:
>> Help! What else can I try? Thanks!
>
> Plenty of elbow grease will fix this, Julie.
> Many small steps to success.
>
> Not only that, make whoever did this either
> fix it or replace it. Don't be a wuss.

As I said, that won't happen. So far, elbow grease hasn't worked.